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Shipping Policies (Paid Shipping)

We ship worldwide and partner with major international shipping companies such as E-packet, Hong Kong post, DHL, UPS, TNT etc.

It is very important to provide accurate shipping information and we do not deliver to a P. O. Box address. We are not responsible for any return due to wrong shipping information provided.

Our shipping rates are indicated below:

E-packet/ USPS (7 – 14 working days)

CountriesFirst 100gEvery 100g thereafter
USA$3.00$1.50

DHL/ UPS (3 - 5 working days)

CountriesFirst 500g (1.1lbs)Every 500g thereafter
USA$17.00$3.50
Canada$17.00$3.50
Europe$17.00$4.00
Australia &    New Zealand$15.00$4.00
Mexico$17.00$3.50
South America$29.00$8.50
South East Asia$12.50    -16.00$3.00    - 4.50

Registered mail (10 - 21 days)

CountriesFirst 100g    (0.22lbs)Every 100g    thereafter
All$4.50$1.50

Russia EUB Airmail (7 – 14 days)

CountriesFirst 100g    (0.22lbs)Every 100g    thereafter
Russia$4.50$2.00

Aramex  (3 – 5 working days)

CountriesFirst 500g (0.22lbs)Every 500g thereafter
South Africa$16.50$6.00
UAE$14.00$4.00
Bahrain, Qatar,    Kuwait$18.00$6.50
Saudi Arabia$19.00$6.50
Other Middle East    Countries$18.00$11.00

Economy Service (5 to 10 working days)

CountriesFirst 1kg (2.2lbs)Every 1kg thereafter
Malaysia    (West)$3.00$3.50
Malaysia    (East)$4.50$4.50
Singapore$5.00$2.50


Notes:

  • G = kilogram

  • Shipping fee is calculated  based on the dimensional weight for goods that are packed in box.

  • Goods that are shipped in  shipping bags are calculated based on actual weight.

  • Goods up to 2kg (4.4lbs) which  are not bulky could be shipped via shipping bags.


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Tracking Number

You can view the tracking number in your member’s account upon signing into our website. Please email us if you did not receive a tracking number after 7 working days from the date of order, or you did not receive the package after 14 days the package was sent. For remote areas, it may take an additional 2 to 3 days to reach, depending on the location.